■ Personal information items to be collected
The company may collect the following personal information for customer inquiry service.
ο Collection items : Name, e-mail, mobile number, access log, access IP
ο Collection method: Website(customer inquiry)
■ Purpose of Collection and Use of Personal Information
Personal information can only be used for the following purposes.
ο Personal information management related to service use
: Identification, handling of complaints, delivery of notices in accordance with the use of customer inquiry services
■ Period of Retaining and Utilizing Personal Information
ο Retention items: Name, e-mail, mobile number, access log, IP
ο Reason for retention: Managing customer inquiries
ο Retention period: 3 years
According to the provisions of the relevant laws, if necessary, company maintains the member information for a certain period of time specified by the relevant statutes as follows.
Records on consumer complaint or dispute handling: 3 years
(Article 6 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc. [The Subject Matters of Transaction Records to be Preserved by Business Operators])
■ Information on the Right to Disagree and the Disadvantages
If you do not want to agree to the above items related to the collection and use of personal information in accordance with this guide, you may refuse to consent.
However, the above items related to the collection and use of personal information according to this guide are required items, and if you do not agree to them, you cannot register customer inquiries.